Travel Insurance

01275 473 250

Monday - Thursday: 9am - 5pm; Friday: 9am - 4pm

Medical conditions call 0844 800 3609

Pre-existing Medical conditions

If any person to be insured under the policy has or has had any pre-existing medical conditions then please answer the following medical criteria, to ensure our policy fits your needs;


Please indicate whether you have any of the following:

Any Medical Condition that has been prescribed any medication, received any treatment, or attended any consultations, investigations or follow-ups, for ANY medical or psychological conditions in the last 2 years?

Has been placed on a waiting list for a hospital or consultant appointment or are awaiting the results of any tests or investigations?

Has been diagnosed with a terminal illness?

Has EVER been prescribed medication, received treatment or had investigations, for: any heart, heart-related or circulatory condition; or any respiratory condition; any stress, anxiety, depression or any other psychological condition; any cancerous condition; or any cerebral condition

Please check you have answered all the questions

Thank you for answering our medical questionnaire.

Unfortunately you will NOT be covered under this policy unless you contact us directly in order for us to carry out Medical Screening to ensure full cover is in place. Please contact us on 01275 473250.


If you have answered ‘Yes’ to any of the above questions for yourself or anyone travelling under this policy, you must contact the Medical Screening Helpline on 01275 473250 to declare the condition(s) and ensure that we are able to provide cover.


You will be asked further questions about the condition(s). In the event that we can cover the condition(s) an additional premium may be payable, and/or further terms may be applied.


Some conditions are covered automatically under this Travel Insurance Policy and do not need to be medically screened. A list of these Waived Conditions, can be found here.


If you have one or more of these conditions, you do not need to screen, however if you have any conditions not featured on this list you will need to screen in order to have them covered by the policy.

You should also refer to the General Exclusions within the policy wording.

This insurance operates on the following basis that all insured persons travelling on this policy:

  1. To be covered, You must be healthy, fit to travel and to undertake Your planned Trip;
  2. The insurance will NOT cover You when You are travelling against the advice of a Medical Practitioner (or would be travelling against the advice of a Medical Practitioner had You sought his/her advice);
  3. The insurance will NOT cover You when You are travelling with the intention of obtaining medical treatment or consultation abroad;
  4. The insurance will NOT cover You if You have any undiagnosed symptoms that require attention or investigation in the future (that is symptoms for which You are awaiting investigations/consultations, or awaiting results of investigations, where the underlying cause has not been established).

Thank you for answering our medical questionnaire.

Good news YOU ARE covered under this policy

As you have answered No to our medical criteria, you have confirmed that any person to be insured under the policy ONLY have Medical Conditions that fall outside of the medical criteria. What this means is that You will be fully covered for this on the travel insurance policy.

You should also refer to the General Exclusions within the policy wording.

This insurance operates on the following basis:

  1. To be covered, You must be healthy, fit to travel and to undertake Your planned Trip;
  2. The insurance will NOT cover You when You are travelling against the advice of a Medical Practitioner (or would be travelling against the advice of a Medical Practitioner had You sought his/her advice);
  3. The insurance will NOT cover You when You are travelling with the intention of obtaining medical treatment or consultation abroad;
  4. The insurance will NOT cover You if You have any undiagnosed symptoms that require attention or investigation in the future (that is symptoms for which You are awaiting investigations/consultations, or awaiting results of investigations, where the underlying cause has not been established).

If you have any other questions and you would like to speak to a member of the team then please feel free to call our UK team on 01275 473250 or email info@leisureguardtravelinsurance.co.uk.

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 Policy cover is available for Europe or Worldwide only

Please note: You will not be covered for holiday cancellation until your policy start date. Choose today’s date if you want cover as soon as possible.

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