With Leisure Guard Travel Insurance you can make a claim online or via the telephone.
If your booking has been cancelled, you should contact your booking provider to ask for a refund.
This includes your airline or hotel/accommodation provider, or any another provider you’ve used to book your trip.
If you paid for any part of your trip by credit card, please also contact your card provider.
Contacting them first may speed up any refunds you are entitled to, or find out if there is another option available, such as changing dates.
You may be asked to provide copies of any documents that support your claim. These could include:
Our claims department operates Monday to Friday between 9am – 5pm. We will review your claim as soon as possible once received. You can contact us on:
Alternatively, you can send us this information by post to:
Car Hire Excess
Inter Partner Assistance S.A. The Quadrangle
106-118 Station Road