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Saturday: 9:00am – 5:00pm

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Monday – Friday: 8:30am – 6:00pm

Saturday: 9:00am – 5:00pm

Policy Documentation

Access the relevant information relating to your Leisure Guard Travel Insurance here.

Policy Documentation

If you bought your policy on or after 29 May 2025:

Travel Insurance Policy Wording
Travel Insurance Product Information Document – Standard
Travel Insurance Product Information Document – Premier
Travel Insurance Product Information Document – Premier Plus

For all backpacker policies

Backpacker Policy Wording
Backpacker Standard Insurance Product Information Document
Backpacker Premier Insurance Product Information Document

Optional Gadget Add-on

Gadget Insurance Product Information Document

If you bought your policy between 18 September 2024 and 29 May 2025:

Travel Insurance Policy Wording
Travel Insurance Product Information Document – Standard
Travel Insurance Product Information Document – Premier
Travel Insurance Product Information Document – Premier Plus

For all backpacker policies

Backpacker Policy Wording
Backpacker Standard Insurance Product Information Document
Backpacker Premier Insurance Product Information Document

Optional Gadget Add-on

Gadget Insurance Product Information Document

If you bought your policy between 15 August 2023 and 18 September 2024:

Travel Insurance Policy Wording
Travel Insurance Terms of Business
Travel Insurance Product Information Document – Standard
Travel Insurance Product Information Document – Premier
Travel Insurance Product Information Document – Premier Plus

For all backpacker policies

Backpacker Policy Wording
Backpacker Standard Insurance Product Information Document
Backpacker Premier Insurance Product Information Document

If you bought your policy between 11 July 2022 and 15 August 2023:

Travel Insurance Policy Wording
Travel Insurance Terms of Business
Travel Insurance Product Information Document – Standard
Travel Insurance Product Information Document – Premier
Travel Insurance Product Information Document – Premier Plus

For all backpacker policies

Backpacker Policy Wording
Backpacker Standard Insurance Product Information Document
Backpacker Premier Insurance Product Information Document

If you bought your policy between 15 March 2022 and 10 July 2022:

Travel Insurance Policy Wording
Travel Insurance Terms of Business
Travel Insurance Product Information Document – Standard
Travel Insurance Product Information Document – Premier
Travel Insurance Product Information Document – Premier Plus

For all backpacker policies

Backpacker Policy Wording
Backpacker Standard Insurance Product Information Document
Backpacker Premier Insurance Product Information Document

If you bought your policy between 28 May 2021 and 14 March 2022:

Travel Insurance Policy Wording
Travel Insurance Terms of Business
Travel Insurance Product Information Document – Standard
Travel Insurance Product Information Document – Premier
Travel Insurance Product Information Document – Premier Plus

For all backpacker policies

Backpacker Policy Wording
Backpacker Standard Insurance Product Information Document
Backpacker Premier Insurance Product Information Document

If you bought Gadget Insurance as an add on to your insurance:

Gadget Insurance Product Information Document

If you bought your policy between 18 June 2020 and 27 May 2021:

Travel Insurance Policy Wording
Travel Insurance Terms of Business
Travel Insurance Product Information Document – Standard
Travel Insurance Product Information Document – Premier
Travel Insurance Product Information Document – Premier Plus

For all backpacker policies

Backpacker Policy Wording
Backpacker Standard Insurance Product Information Document
Backpacker Premier Insurance Product Information Document

If you bought Gadget Insurance as an add on to your insurance:

Gadget Insurance Product Information Document

If you bought your policy between 13 March 2020 and 17 June 2020:

Travel Insurance Policy Wording
Travel Insurance Terms of Business
Travel Insurance Product Information Document

If you bought Gadget Insurance as an add on to your insurance:

Gadget Insurance Product Information Document

If you bought your policy between 12 September 2019 and 13 March 2020:

Travel Insurance Policy Wording
Travel Insurance Terms of Business
Travel Insurance Product Information Document

If you bought Gadget Insurance as an add on to your insurance:

Gadget Insurance Product Information Document

If you bought your policy from 21 January 2019 to 11 September 2019:

Travel Insurance Policy Wording
Travel Insurance Terms of Business
Travel Insurance Product Information Document

If you bought Gadget Insurance as an add on to your insurance:

Gadget Insurance Product Information Document

Trust Us

24/7 Access to an online doctor at home and whilst overseas
Cover for loads of activities; with over 100 Sports and activities covered as standard
24hr emergency helpline in place should you need us while on your trip
5 Star Defaqto rated on our Premier and Premier Plus policies

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Important Information

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© Copyright 2026 Leisure World Developments Ltd.
Leisure Guard Group and Leisure Guard Insurance Services are trading styles of Leisure World Developments Ltd. Leisure World Developments Ltd is authorised and regulated by the Financial Conduct Authority (FCA), under FCA number 927718.

Leisure Guard Travel Insurance is arranged and administered by ROCK Insurance Group. ROCK Insurance Group is a trading style of Rock Insurance Services Limited who is authorised and regulated by the Financial Conduct Authority (FCA No. 300317). Rock Insurance Services Limited is part of the Staysure Group.

We receive payment from the Insurer for the sale, service and renewal of your insurance policy. This payment is included in the premium you pay and is not an extra fee. Our staff may receive monthly or periodic rewards and bonus payments for their performance. This is based on various targets, including the quality of service provided to you, and is designed to ensure they act in your best interests.